Privacy
Dynamic World LLC ("Dynamic World," "we," "us," or "our") operates the e-commerce website dynamicteamsports.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains what personal information we collect from users of our Site, how we use and share that information, and the choices you have regarding your information. By using our Site or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Information You Provide: When you place an order or create an account, we collect information such as your name, email address, billing and shipping address, phone number, and order details (e.g. product selections, sizes, custom design details). This includes any information you submit for personalization of products (like team names, player names, numbers, or logos).
Payment Information: To process payments, we use BlueSnap, a third-party payment processor. You will provide your credit/debit card number or other payment details at checkout, but we do not store full credit card information on our servers – all payment details are securely transmitted to and handled by BlueSnap. We receive a confirmation of your payment but not your sensitive card data. (See the Payment Processing section below for more details.)
Automatically Collected Data: When you visit our Site, we may collect certain information automatically from your device. This may include your IP address, browser type, device type, pages you visit on our Site, and the dates/times of your visits. We collect this information through cookies and similar tracking technologies (described below) to help us understand how users navigate our Site and to improve functionality.
Cookies and Tracking Technologies: Our Site uses cookies – small text files placed on your device – and similar technologies to provide essential features and improve your experience. For example, cookies help keep you logged in, remember items in your shopping cart, and understand how you use our Site. You can control or disable cookies through your browser settings; however, note that some features of the Site (such as maintaining your cart or account login) may not function properly without cookies.
How We Use Your Information
We use the collected information for the following purposes:
To Process and Fulfill Orders: We use your personal information to process transactions and fulfill your orders. This includes manufacturing your custom sports apparel, arranging shipping, providing order confirmations and invoices, and updating you on the status of your order.
To Communicate with You: We use your contact information (email, phone number) to communicate about your orders and to respond to inquiries or customer service requests. We may send you confirmations, shipping notifications, and support messages. If you contact us, we will use your information to assist you.
For Marketing (with Consent): If you opt in to receive marketing communications (such as newsletters or special offers), we will use your email to send you promotional content about our products or services. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us. We will not send you marketing communications if you have opted out.
Site Improvement and Personalization: We may use information about how you use our Site (browsing information, past orders, etc.) to improve our website, products, and services. This helps us customize your experience (for example, remembering your preferences) and develop new features that better serve our customers.
Legal and Security Purposes: We may use your information as necessary to comply with applicable laws and regulations (such as tax and accounting requirements), to enforce our Terms & Conditions, and to protect the rights, property, or safety of Dynamic World, our customers, or others. This includes using data to prevent fraud, address technical issues, or investigate suspicious or illegal activities.
Cookies and Tracking Technology
As noted, we use cookies and similar technologies to collect usage data and improve your experience on our Site. This section provides more detail on how we use these tools:
Types of Cookies: The cookies we use generally fall into a few categories:
Essential Cookies: These are necessary for the Site to function properly. For example, they allow you to navigate the site, use the shopping cart, and checkout securely. Without these, basic e-commerce features would not work.
Analytics/Performance Cookies: We may use these to understand how visitors find and use our Site, which pages are popular, or whether certain features are effective. This data helps us optimize site performance and design. (For instance, we might use a tool to see how many users visited a particular product page.)
Preference Cookies: These remember your preferences (such as your location or language, or items in your cart) to provide a more personalized experience.
We do not use cookies to collect sensitive personal information or to facilitate third-party advertising on our Site at this time. All cookies used are primarily for the operation and improvement of our e-commerce service.
Your Choices: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or alert you when a cookie is being placed on your device. Please note that if you disable or refuse cookies, some parts of our Site (like the shopping cart or account login) may become inaccessible or not function properly.
Third-Party Cookies: Besides our own cookies, some third-party services we use (such as BlueSnap for payment processing or any embedded content) might set cookies when you interact with them through our Site. For example, when you proceed to payment, BlueSnap’s platform may use cookies to remember your session or process the transaction. We do not control third-party cookies, and their use is governed by the third parties’ own privacy policies.
Payment Processing and Financial Data
All payments on our Site are processed by our third-party payment provider, BlueSnap. When you enter payment details (such as credit card number) at checkout, that information is transmitted directly to BlueSnap over an encrypted connection. Dynamic World LLC does not see, collect, or store your full credit card information. BlueSnap processes your payment and only provides us with limited information needed to verify the transaction (such as a payment confirmation, your name, email, and the amount paid).
BlueSnap is a secure payment gateway that adheres to industry-standard security and PCI-DSS (Payment Card Industry Data Security Standard) compliance. By making a purchase, you agree to BlueSnap’s processing of your payment. BlueSnap may have its own privacy policy governing how it handles your financial data; you can review BlueSnap’s privacy policy on their official website. We chose BlueSnap to ensure your payment information is handled safely and reliably.
Important: We will never ask you to send us credit card information by email, phone, or chat. All payments should be entered by you yourself on the secure checkout page. If you suspect any unauthorized access or misuse of your payment information, please contact us and/or BlueSnap immediately.
How We Share Your Information
We value your privacy and handle your personal information with care. We do not sell your personal information to third parties. However, we do share certain information with third parties in the following circumstances, as necessary to run our business and provide our services to you:
Service Providers: We share relevant information with third-party service providers who perform services on our behalf. This includes:
Payment Processor: As described, BlueSnap will receive your payment details to process payments. BlueSnap will also receive your billing information as needed for payment verification or fraud prevention.
Shipping Partners: We share your shipping name and address (and phone number, if required for delivery) with shipping carriers (such as USPS, UPS, FedEx, or other couriers) in order to ship your order to you. These carriers have access to personal information only as needed to perform delivery services.
Website Platform: Our Site runs on Shopware (an e-commerce platform). Shopware’s system may store your order information and account data on its servers. We use Shopware’s default settings which involve basic data storage (such as saving your cart, account details, and order history) and cookie usage for site functionality. Shopware and any hosting providers we use are obligated to keep your data secure and confidential.
Email/Communication Services: If we use an email service to send order confirmations or newsletters (for example, an email marketing service), that provider will handle your email address and name for the purpose of sending communications. They are not permitted to use your information for other purposes.
Business Transfers: If Dynamic World LLC is involved in a merger, acquisition, sale of assets, or other business transaction, customer information (including personal data) may be transferred to the successor or acquiring entity. In such cases, we will ensure that your information remains protected and is used in accordance with this Privacy Policy, and we will notify you (for example, via email or a notice on our Site) of any such change in ownership or control of your personal information.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena, court order, or government investigation). We will only share the data that is legally required and will take steps to ensure we have a lawful basis for such disclosure. Additionally, we may disclose information if we believe in good faith that it is necessary to investigate or protect against harmful activities to Dynamic World, our customers, associates, or property (for example, to detect and prevent fraud, security issues, or misuse of our Site).
With Your Consent: Apart from the cases above, we will share your personal information with third parties only if you have given us your explicit consent to do so. For example, if we ever wanted to feature a customer testimonial with personal details, we would only do so with your permission.
Data Security
We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, for example:
Secure Browsing: Our Site is secured via industry-standard encryption protocols such as SSL (Secure Sockets Layer). This means that when you enter personal information (like your login credentials or payment details) on our Site, the data is encrypted in transit to prevent eavesdropping. You can verify you are on a secure page by checking that the URL begins with https:// and seeing a lock icon in your browser’s address bar.
Restricted Access: Personal information collected and stored in our system is accessible only to those employees, contractors, and service providers who need to access it to perform their duties (for example, fulfilling orders or providing customer service). These parties are obligated to keep your information confidential.
Payment Security: As noted, we rely on BlueSnap for payment processing, which is a PCI-compliant service. We do not store your sensitive financial information. BlueSnap and our Site employ security measures such as tokenization or encryption of payment data to ensure that your credit card number is protected.
Data Storage and Protection: The databases and servers that host our Site and store your data are secured with appropriate firewalls and monitoring. We regularly update our software and systems to patch security vulnerabilities, and we use anti-malware and other protective technologies to guard against threats.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security. You can help protect your information by using strong passwords for your account (if you create one) and keeping your login credentials private. If you have any reason to believe that your interaction with our Site is no longer secure (for example, if you feel your account has been compromised), please contact us immediately.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, as outlined in this policy, unless a longer retention period is required or permitted by law. For example:
When you place an order, we will keep your personal details and order information for as long as needed to process the transaction, provide any customer service, and for our record-keeping obligations. Order records may be kept for several years to comply with legal and financial regulations (such as tax laws or product warranty/support obligations).
If you create an account on our Site, we will retain your account information until you deactivate your account or request that we delete your data. Inactive accounts and their data may also be purged after an extended period of inactivity, in accordance with our data retention practices.
If you have subscribed to marketing communications, we retain your contact information for that purpose until you opt out or unsubscribe, at which point we will remove you from the marketing list (though we may keep a record of your request to ensure we respect it going forward).
We also retain certain information if necessary for legal obligations, dispute resolution, or enforcement of our agreements. For instance, we might retain records of communications or transactions if we believe it is necessary to comply with consumer protection laws or to resolve any future complaints.
When we no longer have a legitimate need or legal obligation to keep your personal information, we will securely dispose of it. This may involve deleting it from our databases or anonymizing it so that it can no longer be associated with you.
Your Rights and Choices
You have certain rights and choices regarding your personal information. We are committed to honoring these rights. These include:
Access and Correction: You may request details of personal information that we hold about you. You have the right to access the data we have on file for you and to ask for corrections or updates to any inaccuracies. Many basic details can be updated by you directly if you have an account (for example, you can log in and edit your shipping address or email). For any information not editable through your account, you can contact us to request updates or corrections, and we will make the changes if appropriate.
Deletion (Right to Be Forgotten): You can request that we delete your personal information. For example, if you no longer have a relationship with us, you may ask us to remove your data from our records. Keep in mind that we may need to retain certain information when required by law (for instance, records of transactions for tax and audit purposes) or for legitimate business purposes. If you request deletion, we will inform you of any such requirements that prevent complete erasure and will delete all other personal data that we are not obligated to keep.
Opting Out of Marketing: If you have subscribed to our newsletter or marketing emails, you can opt out at any time. To stop receiving promotional emails, click the “unsubscribe” link in any email we sent, or contact us requesting removal. Please note that even if you opt out of marketing messages, we will still send you transactional communications about your orders (e.g., order confirmations and shipping updates) or important account notifications (like password resets or policy updates).
Cookie Preferences: As discussed, you can control cookies through your browser settings. If we use any non-essential cookies (such as for analytics), we may also provide a cookie consent tool on the Site giving you the option to opt out of those. You are free to adjust your browser or device settings to refuse cookies, but essential cookies will be needed for core site functionality.
California Residents and Other Jurisdictions: If you are a resident of California or another jurisdiction with specific privacy rights (such as under the California Consumer Privacy Act (CCPA) or similar laws), you may have additional rights such as the right to request disclosure of how we collect, use, and share your information, the right to request the specific personal information we have about you, and the right not to be discriminated against for exercising your privacy rights. If such laws apply to you, we will honor your rights as required. To exercise any privacy rights under applicable law, please contact us (see the Contact Us section below). We may need to verify your identity before fulfilling certain requests, as required by law.
We will do our best to accommodate your request or inform you if there is a reason we cannot fulfill it (such as a legal requirement to retain certain data). There is no charge for making a reasonable request, but if you request additional copies of your data or make excessive/repetitive requests, we may charge a fee or refuse those in accordance with applicable laws.
Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years old. If you are under 13, please do not provide any personal information to us. We ask that parents and guardians supervise their children's internet usage and help enforce this policy.
If we learn that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records. If you believe that a child under 13 may have provided us with personal information, please contact us so that we can investigate and delete the information as necessary.
Customers must be at least 18 years old (or the age of majority in their jurisdiction) to make purchases on our Site. If you are a minor (under 18) but at least 13, you may use the Site only with the involvement and consent of a parent or legal guardian. The parent or guardian will be responsible for any actions taken by the minor on the Site.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to how we collect or use personal information, we will notify you by posting a prominent notice on our Site or by sending an email notification. The "Last Updated" date at the top of this Privacy Policy will indicate when the latest changes were made.
It is your responsibility to review this Privacy Policy periodically for any updates. Your continued use of our Site after any modifications to this Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We value your feedback and the opportunity to address your concerns. You can reach us by:
Email: info@dynamicteamsports.com
Mail: Dynamic World LLC – 313-314 Commons Way, Princeton, NJ 08540, USA
Phone: (609-250-7987)
Please include your name and contact information and clearly describe your question or request. We will endeavor to respond to privacy-related inquiries within a reasonable timeframe and in accordance with applicable law.
Thank you for trusting Dynamic World LLC with your custom sports apparel needs. We are dedicated to protecting your privacy and delivering a safe and secure shopping experience.